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The focus of Operational Excellence is a hybrid of cost containment, operational throughput and a stable workforce. The objective is a management team who are equipped to operationalise business strategy, implement change in their organisation's processes and systems, and maximise value over the life of the asset. 


At MGBS we believe that the following points are necessary to achieve Operational Excellence for any individual . These are known as Dr. Shingo’s 10 Guiding Principles.


  1. Respect for Every Individual

  2. Lead with Humility

  3. Seek Perfection

  4. Embrace Scientific Thinking

  5. Focus on Process

  6. Assure Quality at the Source

  7. Flow & Pull Value

  8. Think Systemically

  9. Create Constancy for Purpose

  10. Create Value for the Customer

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